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Our commitments

 

The Embaleo company promises you to respect 4 commitments to quality. 

 

  

4 steps :

In order to help you to make an order in the best conditions possible, Embaleo undertakes to explain clearly the order procedure as well as the delivery and the receipt of your order. 

 

1. Choose

 

You can find our products in several ways :

  •    Choosing the product category hovering your mouse on the main menu. Once you are on the right category, the products offered for sale appear on the page, and in the blink of an eye, you can see the minimum selling price as well as a short description of the product.
  •    Searching for the product from our search bar.

If you want to have more information about the product, click on it. You will access to a full description of the product as well as the details of the packs that we offer (with decreasing prices). Then, you just have to write the quantity you want and click on Add to cart.

Repeat as necessary if you need other products, otherwise go to the next step.

 

2. Order

 

Once you order is ready after you added all the products, click on the icon Cart in the upper-right corner and click on Proceed to checkout.

Your cart shows you all the necessary information : price excluding tax,  shipping cost excluding tax and total cost with VAT.

 

3. Pay

 

In order to settle the order, you can safely pay online by credit card (much-valued and quick), Paypal, Ogone or bank transfer.

In the last step of the order, you will choose your method of payment among those suggested.

We remind us that the payment is entirely secure and that we keep no data.

 

4. Receive

 

From the moment you ordered your products, you will take delivery of your parcel within 48-96 hours.

The parcels are oversized and protected.

Our haulage contractor DPD can deliver you at home or at workplace. Make sure that someone will be present the day of the delivery.

Thanks to a tracking link, you will be able to follow your parcel throughout its preparation and throughout its shipment. 

 

A the same time, we remind us that :

- before 11 o'clock in the morning from Monday to Friday, the orders are shipped on the same day.

- after 11 o'clock from Monday to Thursday, the orders are prepared the same day but shipped the following day.

- on Friday at noon or during the weekend, the orders are prepared and shipped the next Monday.

 

The shipping costs include packaging, handling and postal fees. They can be fixed or variable, according to weight and/or price of your order. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and so shipping costs will apply to each of them.